Terms & Conditions
These Terms and Conditionsgovern your use of our website and the purchase of products offered by [CHIKUMA] . By using our site or placing an order, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old or the age of majority in your country to use this website. By using our services, you confirm that you meet this requirement.
2. Products Our store sells local specialties and traditional crafts from rural and small areas of Japan. Please note that product availability, descriptions, and prices are subject to change without notice.
3.Orders & Payment
All prices are listed in USD (US Dollars), unless otherwise stated.
We accept major credit cards, PayPal, and other secure payment gateways as listed at checkout.
Orders are confirmed only upon receipt of payment.
4. Shipping & Delivery
We ship internationally from Japan using trusted couriers (e.g., Japan Post, DHL, FedEx).
Shipping times vary depending on destination and may be affected by customs.
Customers are responsible for any import duties or taxes levied by their country.
5. Returns & Refunds
Due to the nature of our products (food, handmade goods, etc.), all sales are final.
Refunds will only be issued for items that are damaged or defective upon arrival.
If you receive a damaged product, please contact us within 7 days of delivery with photos.
6. Intellectual Property
All content on our website, including images, product descriptions, and logos, is the property of [CHIKUMA] and may not be used without permission.
7. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from your use of our services or products.
We are not responsible for delays or losses caused by customs or shipping carriers.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Japan.
Any disputes will be resolved in the courts of [Prefecture or Tokyo, Japan].
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and are effective immediately.
10. Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: CHIKUMATRADE.COM@GMAIL.COM
📍 Address: CHIKUMATRADING.,LTD 273-3, SAKURADOU, CHIKUMA, NAGANO, JAPAN